Servicing Existing Systems

NOTICE: Due to increased sales and installation in Massachusetts, at this time we are unable to take on new service requests. If you are an existing SunRa Solar customer, we encourage you to call us directly.

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Servicing Existing Solar Energy Systems

No Solar Owners Should Be Stranded

Sadly, some solar installers have tried too hard to expand business and have lost focus on customers. That is why SunRa Solar leverages our expertise to help existing residential solar energy homeowners.

Whether you are stranded without support or simply want the confidence of working with a dedicated, local company for your solar service and maintenance needs, we are here to help you.

SunRa Solar Will Service and Maintain Solar Energy Systems We Didn’t Sell

Use the form above to contact us to find out more.

Do You Service All Brands?

We can inspect and analyze any manufacturer and model of solar panels and solar power management equipment such as inverters and optimizers.

There may be circumstances where a manufacturer no longer supports their product or is no longer in business.

What if My System is Under Warranty?

As long as the original equipment manufacturer is still in business and honoring their warranties, we can help you.

Do Solar Energy Systems Need Much Repair?

In general, solar panels and power components don’t require much regular maintenance and repair in Massachusetts. Although it slows down solar power production, rain is our friend and helps keep panels clean.

However, not every installer may have selected components with the highest reliability, and some parts may have higher failure rates. Some may not age well, either.

How Do I Know I Need Service?

For solar energy systems that have been in production for a number of seasons, owners have a feeling for typical production. Sometimes they may receive as surprising electric bill suggesting production is below expectations, and more power was purchased than perhaps should have been. 

Owners with solar system monitoring should be able to quantify performance concerns more directly.

What Do You Charge?

SunRa Solar charges a modest rate should we need to inspect your home. Repairs and component replacements are quoted prior to any commitment by the owner.

See the Solar Service Troubleshooting Steps below to get a picture of the process.

Solar Service Troubleshooting Steps

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Analysis

In some cases an initial diagnosis may be possible over the phone. From our years of experience we are able to determine appropriate performance expectations, including aging, and compare to your actual results.
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Inspection

When required, we will come to your home and fully inspect all components for operating integrity, potential damage, proper original installation, and review available billing and monitoring data.
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Repair or Replace

We can repair most wiring and racking damage and replace damaged or defective components as needed.

Roof Repair? SunRa Solar Can Remove & Replace Any Solar Energy System

We safely remove, store, and replace your rooftop hardware to ensure solar energy production returns to normal after any roofing repairs by your chosen contractor.

Use the form above and tells us when you may need to give a roofing team clear access.